Bill Dufresne

Frank Dagenhardt, CCIE No. 42081, is a technical solutions architect for Cisco focusing on next-generation data center architectures. Frank has over 22 years in Information Technology and holds certifications from HP, Microsoft, Citrix, and Cisco. A Cisco veteran of over 11 years, he works with customers daily, designing, implementing, and supporting end-to-end architectures and solutions. In recent months, he has been focusing on policy, automation, and analytics. Frank has worked on and continues to be involved in publications about Cisco products. He presents regularly at Cisco Live on data center topics. He lives in Michigan with his wife and four wonderful children.


Jose Moreno, CCIE No. 16601 and CCDE No. 20100008, attended the Polytechnic Universities of Madrid and Milan. After he graduated, he started his career as a network architect in a big data center in Germany, at Amadeus Data Processing. In 2007 he moved to Cisco, where he started working as data center systems engineer. Since then he has worked in many different Cisco data center technologies, including Cisco Unified Compute System and the Cisco Nexus switching series. Since 2014 Jose has focused on Cisco Application Centric Infrastructure as a technical solutions architect. Jose has presented multiple times at Cisco Live. He lives with his wife and children in Munich, Germany.


Bill Dufresne is a Distinguished Systems Engineer and member of the Data Center/Cloud Team at Cisco. He regularly works with customers on complex technical designs while leading global teams in various disciplines. He has been with Cisco since 1996 and has more than 31 years of experience in the IT industry. Bill has held several industry certifications, including Cisco CCIE for more than 19 years, VMware VCP, CISSP, Microsoft, and even Banyan Vines. He is an expert in Routing & Switching, Data Center Compute Infrastructure, Software Defined Networking, Virtual Networking, Analytics, and foremost, an expert in Systems, Application, and Cloud Adoption. Bill is a frequent speaker at a multitude of industry conferences including Cisco Live, VMWorld, Vmware Partner Exchange, VMware User Groups, EMC World, and various other events. He has worked with many customers of all sizes, across verticals such as Global Financial; Transportation; Retail; Healthcare; State, Local, and National Government; and Higher Education. Bill lives south of Nashville, TN with his wonderful wife, enjoying their ‘empty nest’ years.