CCNP TSHOOT 642-832 Official Certification Guide
- By Kevin Wallace
- Published Feb 11, 2010 by Cisco Press. Part of the Official Cert Guide series.
Book
- Sorry, this book is no longer in print.
Features
- The first exam preparation guide for Cisco's CCNP® TSHOOT exam: comprehensive and authoritative self-assessment, review, and practice!
- Cisco's official exam preparation text for the CCNP® troubleshooting exam
- Includes 300 realistic questions on CD, plus pre-chapter quizzes for uncovering weaknesses and targeting study time
- Organized to promote retention, and help readers focus effectively on the exam's content
- Covers maintaining and troubleshooting routers, switches, security, services, and more
- Copyright 2010
- Edition: 1st
- Book
- ISBN-10: 1-58705-844-8
- ISBN-13: 978-1-58705-844-8
CCNP TSHOOT 642-832
Official Certification Guide
Kevin Wallace, CCIE® No. 7945
CCNP TSHOOT Exam Preparation
- Master CCNP® TSHOOT 642-832 exam topics
- Assess your knowledge with chapter-opening quizzes
- Review key concepts with Exam Preparation Tasks
- Practice with realistic exam questions on the CD-ROM
The official study guide helps you master all the topics on the CCNP TSHOOT exam, including
- Common network maintenance tasks and tools
- Troubleshooting models
- Cisco IOS® troubleshooting commands and features
- Troubleshooting Cisco Catalyst® Switches and STP
- Troubleshooting BGP, OSPF, and EIGRP routing protocols
- Route redistribution, security, and router performance troubleshooting
- IP services and IP communications troubleshooting
- IPv6 troubleshooting
- Large enterprise network troubleshooting
CCNP TSHOOT 642-832 Official Certification Guide is a best-of-breed Cisco® exam study guide that focuses specifically on the objectives for the CCNP® TSHOOT exam. Senior instructor and best-selling author Kevin Wallace shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
CCNP TSHOOT 642-832 Official Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.
The companion CD-ROM contains a powerful testing engine that enables you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, laying out a complete study plan for review.
Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
CCNP TSHOOT 642-832 Official Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.
Kevin Wallace, CCIE® No. 7945, is a certified Cisco instructor who holds multiple Cisco certifications including CCSP®, CCVP®, CCNP®, and CCDP®, in addition to multiple security and voice specializations. With Cisco experience dating back to 1989 (beginning with a Cisco AGS+ running Cisco IOS 7.x), Kevin has been a network design specialist for the Walt Disney World Resort, a senior technical instructor for SkillSoft/Thomson NETg/KnowledgeNet, and a network manager for Eastern Kentucky University.
This volume is part of the Official Certification Guide Series from Cisco Press. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.
Companion CD-ROM
The CD-ROM contains 100 practice questions for the exam developed by Cisco Press and delivered by the Boson Exam Environment (BEE).
Boson’s ExSim-Max premium practice exams available at www.boson.com
Category: Cisco Press—Cisco Certification
Covers: CCNP TSHOOT exam 642-832
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About the Premium Edition eBook
Master CCNP® TSHOOT 642-832 exam topics
- Assess your knowledge with chapter-opening quizzes
- Review key concepts with Exam Preparation Tasks
CCNP TSHOOT 642-832 Official Certification Guide is a best-of-breed Cisco® exam study guide that focuses specifically on the objectives for the CCNP® TSHOOT exam. Senior instructor and best-selling author Kevin Wallace shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
CCNP TSHOOT 642-832 Official Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.
Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
The official study guide helps you master all the topics on the CCNP TSHOOT exam, including
- Common network maintenance tasks and tools
- Troubleshooting models
- Cisco IOS® troubleshooting commands and features
- Troubleshooting Cisco Catalyst® Switches and STP
- Troubleshooting BGP, OSPF, and EIGRP routing protocols
- Route redistribution, security, and router performance troubleshooting
- IP services and IP communications troubleshooting
- IPv6 troubleshooting
- Large enterprise network troubleshooting
Online Sample Chapter
CCNP TSHOOT Certification Guide: Advanced Cisco Catalyst Switch Troubleshooting
Sample Pages
Download the sample pages (includes Chapter 5 and Index)
Table of Contents
Foreword
Introduction
Chapter 1 Introduction to Network Maintenance
“Do I Know This Already?” Quiz
Foundation Topics
Understanding Maintenance Methods
Introducing Network Maintenance
Proactive Versus Reactive Network Maintenance
Well-Known Network Maintenance Models
Adapting a Well-Known Network Maintenance Model
Identifying Common Maintenance Procedures
Routine Maintenance Tasks
Benefits of Scheduled Maintenance
Managing Network Changes
Maintaining Network Documentation
Restoring Operation After Failure
Measuring Network Performance
The Network Maintenance Toolkit
Basic Network Maintenance Tools
Network Documentation Tools
Incident Recovery Tools
Monitoring and Measuring Tools
Exam Preparation Tasks
Review All the Key Topics
Complete the Tables and Lists from Memory
Definition of Key Terms
Command Reference to Check Your Memory
Chapter 2 Introduction to Troubleshooting Processes
“Do I Know This Already?” Quiz
Foundation Topics
Troubleshooting Methods
Defining Troubleshooting
The Value of a Structured Troubleshooting Approach
Popular Troubleshooting Methods
The Top-Down Method
Practice Exercise: Selecting a Troubleshooting Approach
Using Troubleshooting Procedures
Problem Report
Collect Information
Examine Collected Information
Eliminate Potential Causes
Hypothesize Underlying Cause
Verify Hypothesis
Problem Resolution
Including Troubleshooting in Routine Network Maintenance
The Relationship Between Maintenance and Troubleshooting Tasks
Maintaining Current Network Documentation
Establishing a Baseline
Communicating Throughout the Troubleshooting Process
Change Management
Exam Preparation Tasks
Review All the Key Topics
Complete the Tables and Lists from Memory
Definition of Key Terms
Command Reference to Check Your Memory
Chapter 3 The Maintenance and Troubleshooting Toolbox
“Do I Know This Already?” Quiz
Foundation Topics
Cisco IOS Diagnostic Tools
Filtering the Output of showCommands
Troubleshooting Connectivity
Troubleshooting Hardware
Specialized Diagnostic Tools
Using Specialized Tools in the Troubleshooting Process
Performing Packet Captures
Creating a Baseline with SNMP and NetFlow
SNMP
NetFlow
Providing Notifications for Network Events
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 4 Basic Cisco Catalyst Switch Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
VLAN Troubleshooting
Reviewing Layer 2 Switching
Layer 2 Troubleshooting Techniques
Spanning Tree Protocol Troubleshooting
Reviewing STP Operation
Collecting Information About an STP Topology
STP Troubleshooting Issues
Troubleshooting EtherChannel
Trouble Ticket: STP
Trouble Ticket #1
Suggested Solution
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 5 Advanced Cisco Catalyst Switch Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Resolving InterVLAN Routing Issues
Contrasting Layer 3 Switches with Routers
Control Plane and Data Plane Troubleshooting
Comparing Routed Switch Ports and Switched Virtual Interfaces
Router Redundancy Troubleshooting
HSRP
Converging After a Router Failure
HSRP Verification and Troubleshooting
VRRP
GLBP
Troubleshooting VRRP and GLBP
Cisco Catalyst Switch Performance Troubleshooting
Cisco Catalyst Switch Troubleshooting Targets
TCAM Troubleshooting
High CPU Utilization Level Troubleshooting
Trouble Ticket: HSRP
Trouble Ticket #2
Suggested Solution
Exam Preparation Tasks
Review All Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 6 Introduction to Troubleshooting Routing Protocols
“Do I Know This Already?” Quiz
Foundation Topics
Layer 3 Troubleshooting
Basic Routing Processes
Troubleshooting Basic Routing
EIGRP Troubleshooting
Data Structures of IP Routing Protocols
Data Structures of EIGRP
EIGRP Operation
EIGRP Troubleshooting Commands
Trouble Ticket: EIGRP
Trouble Ticket #3
Suggested Solution
Exam Preparation Tasks
Review All Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 7 OSPF and Route Redistribution Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
OSPF Troubleshooting
OSPF Data Structures
OSPF Operation
OSPF Troubleshooting Commands
Trouble Ticket: OSPF
Trouble Ticket #4
Route Redistribution Troubleshooting
Route Redistribution Overview
Route Redistribution Troubleshooting Targets
Trouble Ticket: Route Redistribution with EIGRP and OSPF
Trouble Ticket #5
Suggested Solution
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 8 Troubleshooting BGP and Router Performance Issues
“Do I Know This Already?” Quiz
Foundation Topics
BGP Troubleshooting Issues
BGP Data Structures
BGP Troubleshooting Commands
Trouble Ticket: BGP
Trouble Ticket #6
Suggested Solution
Router Performance Issues
Excessive CPU Utilization
Processes That Commonly Cause Excessive CPU Utilization
Cisco IOS Commands Used for Troubleshooting High Processor Utilization
Understanding Packet Switching Modes
Operation of Process Switching
Operation of Fast Switching
Operation of Cisco Express Forwarding
Troubleshooting Packet Switching Modes
Excessive Memory Utilization
Common Memory Troubleshooting Targets
Excessive BGP Memory Use
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 9 Security Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Introduction to Cisco IOS Security
Securing the Management Plane
Securing the Control Plane
Securing the Data Plane
Troubleshooting Network Security Issues
Security Troubleshooting Targets
Configuring and Troubleshooting the Cisco IOS Firewall Feature
Configuring and Troubleshooting AAA
Trouble Ticket: Cisco IOS Security
Trouble Ticket #7
Issue #1: Forgotten Enable Secret Password
Issue #2: An exec-timeout Parameter Set Too Low
Issue #3: ACL Misconfiguration
Exam Preparation Tasks
Review All Key Topics
Complete the Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 10 IP Services Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
NAT Troubleshooting
Types of NAT
Sample NAT Topology
Potential NAT Troubleshooting Issues
Order of Operations for an Interface
NAT Troubleshooting Syntax
DHCP Troubleshooting
Basic DHCP Operation
DHCP Configurations
Potential DHCP Troubleshooting Issues
DHCP Troubleshooting Syntax
Trouble Ticket: NAT
Trouble Ticket #8
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 11 IP Communications Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Voice Troubleshooting
Overview of IP Telephony
Design Considerations for Voice Networks
Cisco IP Phone Boot-Up Process
Common Voice Troubleshooting Issues
Overview of Quality of Service
Video Troubleshooting
Introduction to IP-Based Video
Design Considerations for Video
Multicasting
Common Video Troubleshooting Issues
Trouble Tickets: Unified Communications
Trouble Ticket #9
Trouble Ticket #10
Exam Preparation Tasks
Review All Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 12 IPv6 Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Reviewing IPv6
IPv6 Address Types
IPv6 Address Format
IPv6 Routing Options
Configuring IPv6 Support
Tunneling IPv6 Through an IPv4 Tunnel
OSPFv3 Troubleshooting
Characteristics of OSPFv3
Configuring OSPFv3
Troubleshooting OSPFv3
Trouble Ticket: IPv6 and OSPF
Trouble Ticket #11
Viewing Baseline Information
Troubleshoot and Resolve the Identified OSPFv3 Adjacency Issue
RIPng Troubleshooting
Review RIPng Theory
RIPng Configuration Commands
Troubleshooting RIPng
Trouble Ticket: IPv6 and RIPng
Trouble Ticket #12
Viewing Baseline Information
Troubleshoot and Resolve the Identified RIPng Issue
Exam Preparation Tasks
Review All Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 13 Advanced Services Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Application Network Services Troubleshooting
Application Optimization
NetFlow
IP SLAs
Network-Based Application Recognition
QoS
Wireless Troubleshooting Targets
Introducing the Cisco Unified Wireless Network
Wired Network Issues Impacting Wireless Networks
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 14 Large Enterprise Network Troubleshooting
“Do I Know This Already?” Quiz
Foundation Topics
Remote Office Troubleshooting
VPN Types
Troubleshooting VPN Issues
Complex Network Troubleshooting
Troubleshooting Complex Networks
Case Study Review
Exam Preparation Tasks
Review All the Key Topics
Complete Tables and Lists from Memory
Define Key Terms
Command Reference to Check Your Memory
Chapter 15 Final Preparation
Tools for Final Preparation
Information About the TSHOOT Exam
Exam Engine and Questions on the CD
Install the Software from the CD
Activate and Download the Practice Exam
Activating Other Exams
The Cisco CCNP Prep Center
Study Plan
Recall the Facts
Use the Exam Engine
Choosing Study or Simulation Mode
Passing Scores for the TSHOOT Exam
Appendix A Answers to the “Do I Know This Already?” Quizzes
Glossary
CD-Only Appendixes
Appendix B Memory Tables
Appendix C Memory Tables Answer Key
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