larger cover

Add To My Wish List

Register your product to gain access to bonus material or receive a coupon.

CCNA Cloud CLDADM 210-455 Official Cert Guide

Book

  • Sorry, this book is no longer in print.
Not for Sale
  • About
  • Description
  • Sample Content
  • Updates
  • Premium Edition

Features

  • Authoritative coverage of every CCNA Introducing Cisco Cloud Administration (210-455 CLDADM) exam topic, with all the context and practical examples you need to succeed
  • Logical, well-organized, and practical coverage of key Cisco cloud concepts, features, and designs
  • Covers foundational cloud concepts and background; Cisco cloud technology and software suites; cloud administration and operations; monitoring, planning, remediation, and more
  • Includes realistic practice tests, plus extensive proven features to help students review more efficiently

  • Copyright 2017
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 544
  • Edition: 1st
  • Book
  • ISBN-10: 1-58714-453-0
  • ISBN-13: 978-1-58714-453-0

Learn, prepare, and practice for CCNA Cloud CLDADM 210-455 exam success with this Official Cert Guide from Pearson IT Certification, a leader in IT certification.

  • Master CCNA Cloud (CLDADM) exam 210-455 exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam preparation tasks
  • Practice with realistic exam questions

CCNA Cloud CLDADM 210-455 Official Cert Guide is a best-of-breed exam study guide. Cisco cloud experts Chris Jackson, Hank Preston, and Steve Wasko share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

The book presents you with an organized test-preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.

The companion website contains the powerful Pearson IT Certification Practice Test engine, complete with hundreds of exam-realistic questions. The assessment engine offers you a wealth of customization options and reporting features, laying out a complete assessment of your knowledge to help you focus your study where it is needed most.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The study guide helps you master all the topics on the CLDADM exam, including

  • Cloud operating models, journeys, and roadmaps
  • Cisco cloud automation and orchestration suites
  • Cloud administration and operations: managing users, groups, and virtual machines
  • Automating cloud infrastructure with UCS Director
  • Building service catalogs and user portals
  • Deploying virtual application containers
  • Chargeback, billing, and reporting
  • Performance and capacity management
  • Cloud health monitoring and maintenance
  • Cloud troubleshooting

Companion Website

The website contains two free, complete practice exams.

Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test

Pearson IT Certification Practice Test minimum system requirements:

Windows Vista (SP2), Windows 7, Windows 8.1, or Windows 10; Microsoft .NET Framework 4.5 Client; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam; access to the Internet to register, download test engine, and access exam databases

The exciting new CCNA Cloud CLDADM 210-455 Official Cert Guide, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson IT Certification Practice Test. The Premium Edition eBook and Practice Test contains the following items:


  • The CLDADM 210-455 Premium Edition Practice Test, including four full practice exams and enhanced practice test features
  • PDF and EPUB formats of the CCNA Cloud CLDADM 210-455 Official Cert Guide from Pearson IT Certification, which are accessible via your PC, tablet, and smartphone


About the Premium Edition Practice Test

This Premium Edition contains an enhanced version of the Pearson IT Certification Practice Test (PCPT) software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package

  • Enables you to focus on individual topic areas or take complete, timed exams
  • Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
  • Provides unique sets of exam-realistic practice questions
  • Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most


Pearson IT Certification Practice Test minimum system requirements:

Windows Vista (SP2), Windows 7, Windows 8.1, or Windows 10; Microsoft .NET Framework 4.5 Client; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disc space plus 50 MB for each downloaded practice exam; Access to the Internet to register, download test engine, and access exam databases

About the Premium Edition eBook

Learn, prepare, and practice for CCNA Cloud CLDADM 210-455 exam success with this Official Cert Guide from Pearson IT Certification, a leader in IT certification.

  • Master CCNA Cloud CLDADM Exam 210-455 exam topics
  • Assess your knowledge with chapter-ending quizzes
  • Review key concepts with exam-preparation tasks
  • Practice with realistic exam questions


CCNA Cloud CLDADM 210-455 Official Cert Guide is a best-of-breed exam study guide from Pearson IT Certification, a leader in IT certification. Cisco cloud experts Chris Jackson, Hank Preston, and Steve Wasko share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNA Cloud CLDADM 210-455 Official Cert Guide presents you with an organized test-preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The study guide helps you master all the topics on the CLDADM exam, including

  • Cloud operating models, journeys, and roadmaps
  • Cisco cloud automation and orchestration suites
  • Cloud administration and operations: managing users, groups, and virtual machines
  • Automating cloud infrastructure with UCS Director
  • Building service catalogs and user portals
  • Deploying virtual application containers
  • Chargeback, billing, and reporting
  • Performance and capacity management
  • Cloud health monitoring and maintenance
  • Cloud troubleshooting

Online Sample Chapter

Cisco Prime Service Catalog

Table of Contents

Introduction xxiv

Part I Cloud Admin Fundamentals

Chapter 1 A n Introduction to Cloud 3

“Do I Know This Already?” Quiz 3

Foundation Topics 6

What Is Cloud? 6

History of Cloud 6

Mainframe Computing 6

The Rise of the Virtual Machine 7

Virtual Private Network 8

Application Service Providers 8

Amazon Web Services 8

Cloud Computing Today 9

NIST Definition 9

Essential Characteristics 10

Service Models 11

Deployment Models 12

SDN and Cloud 13

An SDN Definition 13

The Challenges SDN Solves 13

SDN Is a Cloud Enabler 14

Applications and Cloud 15

Traditional Applications 15

Virtualized Applications 16

Cloud-Native Applications 17

Chapter 2 Cloud: A New Operations Model for IT 21

“Do I Know This Already?” Quiz 21

Foundation Topics 24

IT Operations, Past, Present, and Future 24

Waterfall 24

Lean 26

Agile 27

Moving Faster 28

The Future of IT Operations 29

IT as a Broker of Services 30

The Rise of DevOps 30

Service Catalog 36

Self-Service Portal 39

Chapter 3 The Cloud Operation Journey 43

“Do I Know This Already?” Quiz 43

Foundation Topics 46

Embracing Cloud 46

Shadow IT 46

The Journey Starts Here 48

Cisco Domain Ten 49

Domain 1: Unified Infrastructure 50

Domain 2: Abstraction and Virtualization 50

Domain 3: Automation and Orchestration 51

Domain 4: User Portal (Self-Service Portal) 53

Domain 5: Service Catalog 54

Domain 6: Financials 55

Domain 7: Platform and Data 56

Domain 8: Applications and Analytics 56

Domain 9: Security and Compliance 57

Domain 10: Organization, Governance, and Operations 57

Part II Cloud Technologies

Chapter 4 Cisco Cloud Automation/Orchestration Suites 63

“Do I Know This Already?” Quiz 63

Foundation Topics 66

Cisco Cloud Solutions 66

Automated Service Delivery 66

Cisco ONE Enterprise Cloud Suite 68

Cisco Intelligent Automation for Cloud 69

Cisco OpenStack Solutions 70

Introducing UCS Director 72

UCS Director Architecture 73

How UCS Director Works 75

Installation Components of UCS Director 76

Multinode Deployment 76

UCS Director Self-Service Portal 77

Orchestration with UCS Director 78

UCS Director Orchestrator 79

Workflow Designer 80

Building a Workflow 80

Triggers 81

Activities 81

Validating Workflow 81

Approvals 82

Rollback 83

UCS Director Baremetal Agent 83

How BMA Works 85

Exam Preparation Tasks 87

Review All Key Topics 87

Define Key Terms 87

Chapter 5 Cisco Prime Service Catalog 89

“Do I Know This Already?” Quiz 89

Foundation Topics 92

Introducing Prime Service Catalog 92

Managing Requests for IT Services 93

On-Demand Service Delivery 94

Prime Service Catalog Concepts and Components 96

End-User Storefront 97

Stack Designer 97

Portal Designer 98

Service Designer 101

UCS Director 102

RabbitMQ 102

Puppet 103

Intercloud Fabric for Business 103

Navigating the End-User Storefront 103

Logging In 103

Locating Services 105

Browsing for Services 105

Searching for Services 107

Service Overview 109

Ordering a Service 110

Viewing Order Status Details 111

Stack Designer 113

Stack Designer Templates 113

Configuring an Application Template with Stack Designer 116

Heat Orchestration 123

Exam Preparation Tasks 125

Review All Key Topics 125

Define Key Terms 125

Chapter 6 Cisco Cloud Infrastructure 127

“Do I Know This Already?” Quiz 127

Foundation Topics 130

How Automation and Orchestration Relates to Infrastructure 130

Physical Switching 131

Nexus Series Switches 131

The Nexus 2000 Series Fabric Extenders 132

Cisco Nexus 3000 Series Switches 135

Cisco Nexus 4000 Series Switches 135

Cisco Nexus 5000 Series Switches 136

Cisco Nexus 6000 Series Switches 136

Cisco Nexus 7000 Series Switches 137

Cisco Nexus 9000 Series Switches 138

Cisco Cloud Programmability of Nexus Switches 138

Introduction to Application Centric Infrastructure 139

Application Network Profiles and How They Work 140

Infrastructure Automation and UCS Director 142

Virtual Switching 143

Virtual Switching Overview 143

Nexus 1000V 144

AVS Architecture and Components 145

Virtual Application Cloud Segmentation (VACS) 146

VACS Containers 148

VACS 3-Tier Internal Container Template 149

VACS 3-Tier External Container Template 150

Building a VACS Container with Gateway of Choice 151

Intercloud Fabric 152

Why Hybrid 153

How It Works 155

Intercloud Fabric for Business 155

Intercloud Fabric for Providers 155

Secure Network Extender 155

Secure Network Extension to the Public Cloud 156

Exam Preparation Tasks 158

Review All Key Topics 158

Define Key Terms 158

Part III Cloud Administration and Operations

Chapter 7 Managing Users and Groups 161

“Do I Know This Already?” Quiz 161

Foundation Topics 164

Overview of Users and Groups 164

Prime Service Catalog 164

Managing Connections Between Prime Service Catalog 172

UCS Director 173

Local Users in UCS Director 173

Local Groups in UCS Director 176

LDAP Integration for UCS Director 178

Default Roles in UCS Director 183

Configuring a New User with a Single Role 188

Exam Preparation Tasks 194

Review All Key Topics 194

Define Key Terms 194

Chapter 8 Virtual Machine Management 197

“Do I Know This Already?” Quiz 197

Foundation Topics 200

Understanding VM Virtualization in Cisco ONE Enterprise Cloud Suite 200

Overview of End-User VM Operations in UCS Director 203

Adding a Virtual Hypervisor to UCS Director 203

Installing PowerShell Agent 205

Standard VM Operations 207

Advanced or Custom VM Operations 210

Custom VM Action Policies 212

Setting VM Options for End-User Selection 230

Understanding Common Administrative Workflows on VMs in UCS Director 232

Prime Service Catalog VM Integration 235

Linking UCS Director and Prime Service Catalog 236

Exploring “My Stuff” 239

Taking VM Actions in Prime Service Catalog 240

Exam Preparation Tasks 243

Review All Key Topics 243

Define Key Terms 243

Chapter 9 Automating Cloud Infrastructure with UCS Director 245

“Do I Know This Already?” Quiz 245

Foundation Topics 248

UCS Director Policies, Pools, and Virtual Data Centers 248

Virtual Data Center and Policies 248

System Policy 250

Computing Policy 252

Network Policy 253

Storage Policy 255

Cost Model 256

Action Policies 257

vDC Categories 259

IP, Subnet, and VLAN Network Pools 259

Static IP Pool Policy 260

IP Subnet Pool Policy 261

VLAN Pool Policy 262

Physical Infrastructure Policies 262

UCS Policies 262

UCS Director Orchestration 265

Workflows 265

Workflow Properties 266

Workflow Designer 269

Workflow Creation Walkthrough 270

Extending Orchestration 275

Cloupia Script 275

Custom Tasks 276

Custom Approval Task 276

Custom Workflow Input 277

Cisco Community 277

UCS Director Service Requests 278

Service Request Actions 281

Reservations 283

Exam Preparation Tasks 284

Review All Key Topics 284

Define Key Terms 284

Chapter 10 Building a Service Catalog and User Portal with UCS Director and Prime Service Catalog 287

“Do I Know This Already?” Quiz 287

Foundation Topics 290

UCS Director Catalogs 290

Standard Catalog 290

Advanced Catalog 295

Service Container Catalog 296

VDI Catalog 297

Prime Service Catalog Fundamentals 297

The Showcase 298

Categories 299

Services 300

Connecting and Importing to Prime Service Catalog 300

Customizing Auto-Created Services 303

Ordering a Service with Prime Service Catalog 304

Finding Services and Their Details 305

Placing an Order 307

Checking and Monitoring Status of an Order 309

End-User Order Management in Prime Service Catalog 309

Administrator Service Request Management in UCS Director 311

Accessing and Managing New Resources 311

Managing “My Stuff” Within Prime Service Catalog 312

Using the UCS Director End-User Portal 313

Exam Preparation Tasks 316

Review All Key Topics 316

Complete Tables and Lists from Memory 316

Define Key Terms 316

Chapter 11 Deploying Virtual Application Containers 319

“Do I Know This Already?” Quiz 319

Foundation Topics 322

Understanding UCS Director Application Containers 322

Types of Application Containers 323

Fenced Virtual Container 324

VACS Container 325

Container Template Setup 327

Fenced Virtual Containers 327

VACS Containers 335

Creating Container Catalogs 343

Managing Deployed Containers 344

APIC Containers 346

Exam Preparation Tasks 347

Review All Key Topics 347

Complete Tables and Lists from Memory 347

Define Key Terms 347

Chapter 12 Chargeback, Billing, and Reporting 349

“Do I Know This Already?” Quiz 349

Foundation Topics 353

UCS Director Reporting 353

Cloud Infrastructure Reports 353

Physical Infrastructure 356

Virtual Infrastructure 363

CloudSense Analytics 368

UCS Director Chargeback 372

Cost Models 373

Chargeback Reports 377

Budget Policy 379

Exporting Metering Data for External Integration 381

Exam Preparation Tasks 382

Review All Key Topics 382

Define Key Terms 382

Part IV Cloud Management, Monitoring, and Reporting

Chapter 13 Cloud Performance and Capacity Management 385

“Do I Know This Already?” Quiz 385

Foundation Topics 389

Performance Management in UCS Manager 389

Monitoring Hosts/Blades 389

Monitoring Bandwidth 389

Monitoring CPU/Memory 391

Monitoring Other Components 392

Monitoring Infrastructure 392

Monitoring Ethernet Bandwidth 393

Monitoring Fibre Channel Bandwidth 395

Performance/Capacity Management in UCS Central 396

Seeing Available Host Capacity 397

Statistics and Reporting 398

Standard Reports 398

Custom Reports 400

Capacity Management in UCS Director 404

Dashboard Statistics 404

CloudSense Reporting 404

CloudSense Reports in UCS Director 405

CloudSense Assessments in UCS Director 406

CloudSense Report Builder in UCS Director 407

Performance Management in UCS Performance Manager 410

Dashboard 410

Dashboard Topology 411

Monitoring Infrastructure 412

Application Groups 414

Available Reports in UCS Performance Manager 416

Cisco UCS Capacity Reports 416

Cisco UCS Reports 416

Enterprise Reports 417

Performance Reports 417

Configuring Serviceability Options 418

Syslog 418

Network Time Protocol 420

Domain Name Service 422

Dynamic Host Configuration Protocol 423

Simple Mail Transfer Protocol 425

Exam Preparation Tasks 427

Review All Key Topics 427

Define Key Terms 427

Chapter 14 Monitoring and Maintaining the Health of Your Cloud 429

“Do I Know This Already?” Quiz 429

Foundation Topics 432

UCS Director Dashboards 432

Dashboard Widgets 432

Infrastructure Summary Dashboards 433

System Dashboard 435

Fault Severities and States 438

Cloud Monitoring 439

Infrastructure Event and Fault Monitoring 439

Performance Monitoring 440

Service Request Monitoring 441

Visibility and Troubleshooting Through Logs 444

UCS Director Logs 444

Prime Service Catalog Logs 446

Backing Up the Cloud 448

Backups in UCS Director 449

Backups in Prime Service Catalog 450

Foundation Topics 452

Exam Preparation Tasks 452

Review All Key Topics 452

Complete Tables and Lists from Memory 452

Define Key Terms 452

Chapter 15 Final Preparation 455

Tools for Final Preparation 455

Pearson Cert Practice Test Engine and Questions 455

Install the Software 455

Activate and Download the Practice Exam 456

Activating Other Exams 457

Premium Edition 457

The Cisco Learning Network 457

Memory Tables 457

Chapter-Ending Review Tools 458

Suggested Plan for Final Review/Study 458

Using the Exam Engine 458

Summary 459

Glossary 461

Appendix A Answers to the “Do I Know This Already?” Quizzes 469

Appendix B Memory Tables 473

Appendix C Memory Tables Answer Key 477

Online Elements

Glossary

Appendix A Answers to the “Do I Know This Already?” Quizzes

Appendix B Memory Tables

Appendix C Memory Tables Answer Key

Appendix D Study Planner

9781587144530 TOC 9/30/2016

Cisco Press Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Cisco Press and its family of brands. I can unsubscribe at any time.

Overview

Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Cisco Press products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@ciscopress.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security

Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children

This site is not directed to children under the age of 13.

Marketing

Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out

Users can always make an informed choice as to whether they should proceed with certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.ciscopress.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020