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	Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide: (CCNP Voice CIPT1 642-447), 2nd Edition By Joshua Samuel Finke, Dennis Hartmann Published Aug 3, 2011 by Cisco Press eBook $55.99
	Cisco QOS Exam Certification Guide (IP Telephony Self-Study), 2nd Edition By Wendell Odom, Michael J. Cavanaugh Published Nov 18, 2004 by Cisco Press eBook $57.59

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	Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) Foundation Learning Guide: (CCNP Voice CIPT1 642-447), 2nd Edition By Joshua Samuel Finke, Dennis Hartmann Published Aug 3, 2011 by Cisco Press eBook $55.99
	Cisco QOS Exam Certification Guide (IP Telephony Self-Study), 2nd Edition By Wendell Odom, Michael J. Cavanaugh Published Nov 18, 2004 by Cisco Press eBook $57.59