Mark A. Dyewas the technology manager and training manager for the Bevill Center at Gadsden State Community College, where he also managed and taught in the Cisco Academy program. He now works full time as an assessment and curriculum developer with Cisco. Mark also has maintained a private information technology consulting business since 1985. Mark’s 30+-year career has included roles as biomedical instrumentation technician, field service engineer, customer service supervisor, network engineer, and instructor.
Rick McDonald teaches computer and networking courses at the University of Alaska Southeast in Ketchikan, Alaska. He is developing methods for delivering hands-on training via distance in Alaska using web-conferencing and NETLAB tools. Rick worked in the airline industry for several years before returning to full-time teaching. He taught CCNA and CCNP courses in the Cisco Networking Academy in North Carolina and was a CCNA instructor trainer.
Antoon “Tony”W. Rufi currently is the associate dean of computer and information science for all the ECPI College of Technology campuses. He also teaches the Cisco Networking Academy CCNA, CCNP, Network Security, Fundamentals of Wireless LAN, and IP Telephony curricula. Before becoming an instructor for ECPI, he spent almost 30 years in the United States Air Force, working on numerous electronic projects and computer programs.