Brent Stewart, CCNP, CCDP, MCSE, is a network administrator for CommScope and a certified Cisco Systems instructor. He participated in the development of BSCI and has seperately developed trainingmaterial for ICND, BSCI, BCMSN, BCRAN, and CIT. Brent lives in Hickory, NC, with his wife, Karen and children, Benjamin, Kaitlyn, Madelyn, and William.
Denise Donohue, CCIE No. 9566, is manager of solutions engineering for ePlus Technology in Maryland. She is responsible for designing and implementing data and VoIP networks, supporting companies based in the National Capital region. Prior to this role, she was a systems engineer for the data consulting arm of SBC/AT&T. Denise was a Cisco instructor and course director for Global Knowledge and did network consulting for many years. Her CCIE is in Routing and Switching.
Jay Swan is a senior network engineer for the Southern Ute Indian Tribe Growth Fund in Ignacio, CO. Prior to this position, he was a Cisco instructor and course director for Global Knowledge. Jay has also worked in IT in the higher education and service provider fields. He holds CCNP® and CCSP® certifications.
Wendell Odom, CCIE No. 1624, is a 28-year veteran of the networking industry. He
currently works as an independent author of Cisco certification resources and occasional
instructor of Cisco authorized training for Skyline ATS. He has worked as a network
engineer, consultant, systems engineer, instructor, and course developer. He is author of
several best-selling Cisco certification titles. He maintains lists of current titles, links to
Wendell’s blogs, and other certification resources at www.TheCertZone.com.
Rus Healy, CCIE No. 15025, has worked on several Cisco Press projects, including the
third edition of this book as a coauthor, and the second edition as a technical reviewer. Rus
is chief technology officer of Annese & Associates, Cisco’s Education Partner of the Year
for the Northeast US and Canada. Rus serves on the Board of Directors of Habitat for
Humanity of New York State and Habitat for Humanity of Ontario County, NY.
Denise Donohue, CCIE No. 9566, is senior solutions architect for ePlus Technology, a
Cisco Gold partner. She works as a consulting engineer, designing networks for ePlus’s
customers. Prior to this role, she was a systems engineer for the data consulting arm of
SBC/AT&T. She has co-authored several Cisco Press books in the areas of route/switch and
voice. Denise has been a Cisco instructor and course director for Global Knowledge and
did network consulting for many years. Her areas of specialization include route/switch,
voice, and data center.
Wendell Odom, CCIE Enterprise No. 1624, was the first Cisco Press author for Cisco certification guides. He wrote all prior editions of this book, along with books on topics ranging from introductory networking to CCENT, CCNA R&S, CCNA DC, CCNP ROUTE, CCNP QoS, and CCIE R&S. In his four decades as a networker, he has worked as a network engineer, consultant, systems engineer, instructor, and course developer. He now spends his time focused on updating the CCNA books, his blog (www.certskills.com), building his new CCNA YouTube channel (www.youtube.com/@NetworkUpskill), and teaching online (www.certskills.com/courses). You can find him at www.LinkedIn.com/in/WendellOdom, Twitter (@WendellOdom), and at his blog, which provides a variety of free CCNA learning resources.