Chapter Summary
In this chapter, you learned about how calls are routed between Cisco servers and telephone switching equipment; the flow of information between Cisco servers and telephone switching equipment; the features available in Cisco Unity 4.0; and the features available in Cisco PA 1.4. Specifically, you have learned how to do the following:
How an outside caller interacts with Cisco Unity and PA
How a subscriber interacts with Cisco Unity and PA
Describe a Cisco Unity communications integration
Describe the features that constitute a Cisco Unity integration
Describe the different methods of integrating Cisco Unity with a telephone system
Describe the integration of Cisco PA and Cisco CallManager
Cisco Unity and PA standard features
The new Cisco Unity 4.0 features
Cisco Unity and PA optional features
For additional information, refer to these resources:
Cisco Unity System Administration Guide
Cisco Personal Assistant Administration Guide
Various Cisco Unity Telephone Switch Integration Guides available at Cisco.com
Cisco Unity Design Guide
Cisco Unity white papers available at Cisco.com
Cisco Personal Assistant Installation and Administration Guide
Cisco Personal Assistant—Enhance Productivity by Streamlining Communications data sheet