Home > Articles > Communication Principles

Communication Principles

Chapter Description

In this sample chapter from Networking Essentials Companion Guide, you will explore the protocols of network communication and how to troubleshoot problems in your network.

From the Book

Networking Essentials Companion Guide

Networking Essentials Companion Guide

$72.00 (Save 10%)

Network Communication Models (5.3)

Network communication models help you understand the various components and protocols used in network communications. These models help you see the function of each protocol and their relationship to other protocols.

video.jpg

Video—Network Protocols (5.3.1)

Refer to the online course to view this video.

video.jpg

Video—The Protocol Stack (5.3.2)

Refer to the online course to view this video.

The Protocol Stack (5.3.3)

Successful communication between hosts requires interaction between many protocols. These protocols are implemented in software and hardware that are installed on each host and networking device.

The interaction between the different protocols on a device can be illustrated as a protocol stack, as shown in Figure 5-6. A stack illustrates the protocols as a layered hierarchy, with each higher-level protocol depending on the services of the protocols shown in the lower levels.

Figure 5-6

Figure 5-6 A Protocol Stack for Internet Communications

The separation of functions enables each layer in the stack to operate independently of others. For example, you can use your laptop computer connected to a cable modem at home to access your favorite website, or you can view the same website on your laptop using a wireless connection at the library. The function of the web browser is not affected by the change in the physical location or the method of connectivity.

The protocols in Figure 5-6 are described as follows:

  • Hypertext Transfer Protocol (HTTP)—This protocol governs the way a web server and a web client interact. HTTP defines the content and formatting of the requests and responses that are exchanged between the client and server. Both the client and the web server software implement HTTP as part of the application. HTTP relies on other protocols to govern how the messages are transported between the client and server.

  • Transmission Control Protocol (TCP)—This protocol manages the individual conversations. TCP is responsible for guaranteeing the reliable delivery of the information and managing flow control between the end devices.

  • Internet Protocol (IP)—This protocol is responsible for delivering messages from the sender to the receiver. IP is used by routers to forward the messages across multiple networks.

  • Ethernet—This protocol is responsible for the delivery of messages from one NIC to another NIC on the same Ethernet local-area network (LAN).

The TCP/IP Model (5.3.4)

Layered models help you visualize how the various protocols work together to enable network communications. A layered model depicts the operation of the protocols occurring within each layer, as well as the interaction with the layers above and below it. The layered model has many benefits:

  • Assists in protocol design, because protocols that operate at a specific layer have defined information that they act upon and a defined interface to the layers above and below

  • Fosters competition because products from different vendors can work together

  • Enables technology changes to occur at one level without affecting the other levels

  • Provides a common language to describe networking functions and capabilities

The first layered model for internetwork communications was created in the early 1970s and is referred to as the Internet model. It defines four categories of functions that must occur in order for communications to be successful. The suite of TCP/IP protocols that are used for Internet communications follows the structure of this model, as shown in Table 5-2. Because of this, the Internet model is commonly referred to as the TCP/IP model.

Table 5-2 The Layers of the TCP/IP Model

TCP/IP Model Layer

Description

Application

Represents data to the user, plus encoding and dialogue control

Transport

Supports communication between various devices across diverse networks

Internet

Determines the best path through the network

Network Access

Controls the hardware devices and media that make up the network

The OSI Reference Model (5.3.5)

Two basic types of models are used to describe the functions that must occur in order for network communications to be successful: protocol models and reference models.

  • Protocol model—This model closely matches the structure of a particular protocol suite. A protocol suite includes the set of related protocols that typically provide all the functionality required for people to communicate with the data network. The TCP/IP model is a protocol model because it describes the functions that occur at each layer of protocols within the TCP/IP suite.

  • Reference model—This type of model describes the functions that must be completed at a particular layer but does not specify exactly how a function should be accomplished. A reference model is not intended to provide a sufficient level of detail to define precisely how each protocol should work at each layer. The primary purpose of a reference model is to aid in clearer understanding of the functions and processes necessary for network communications.

The most widely known internetwork reference model was created by the Open Systems Interconnection (OSI) project at the International Organization for Standardization (ISO). It is used for data network design, operation specifications, and troubleshooting. This model is commonly referred to as the OSI model. The OSI layers are described in Table 5-3.

Table 5-3 The Layers of the OSI Model

OSI Model Layer

Description

7–Application

The application layer contains protocols used for process-to-process communications.

6–Presentation

The presentation layer provides for common representation of the data transferred between application layer services.

5–Session

The session layer provides services to the presentation layer to organize its dialogue and to manage data exchange.

4–Transport

The transport layer defines services to segment, transfer, and reassemble the data for individual communications between the end devices.

3–Network

The network layer provides services to exchange the individual pieces of data over the network between identified end devices.

2–Data Link

The data link layer protocols describe methods for exchanging data frames between devices over a common media.

1–Physical

The physical layer protocols describe the mechanical, electrical, functional, and procedural means to activate, maintain, and de-activate physical connections for bit transmission to and from a network device.

Upper and Lower Layers of the OSI Model (5.3.6)

You can visualize how data moves across a network by using the seven layers of the OSI model, as shown in Table 5-3. The OSI model breaks down network communication into multiple processes, as shown in Table 5-4. Each process is a small part of the larger task.

Table 5-4 Common Components of the Layers of the OSI Model

Group

Layer Number

Layer Name

Common Network Components Associated with This Layer

Upper Layers

7

Application

  • Network-aware applications

6

Presentation

  • Email

5

Session

  • Web browsers and servers

  • File transfer

  • Name resolution

Lower Layers

4

Transport

  • Video and voice streaming mechanisms

  • Firewall filtering lists

3

Network

  • IP addressing

  • Routing

2

Data Link

  • Network interface cards and drivers

  • Network switching

  • WAN connectivity

1

Physical

  • Physical medium (copper twisted-pair, fiber-optic cables, wireless transmitters)

For example, in a vehicle manufacturing plant, the entire vehicle is not assembled by one person. Rather, the vehicle moves from station to station where specialized teams add specific components. The complex task of assembling a vehicle is made easier by breaking it into manageable and logical tasks. This process also makes troubleshooting easier. When a problem occurs in the manufacturing process, it is possible to isolate the problem to the specific task where the defect was introduced and then fix that problem.

In a similar manner, the OSI model helps you troubleshoot by focusing on a specific layer to identify and resolve network problems. Networking teams often refer to different functions occurring on a network by the number of the OSI model layer that specifies that functionality. For example, the process of encoding the data bits for transmission across the media occurs at Layer 1, the physical layer. The formatting of data so it can be interpreted by the network connection in your laptop or phone is described at Layer 2, the data link layer.

OSI Model and TCP/IP Model Comparison (5.3.7)

Because TCP/IP is the protocol suite in use for Internet communications, why do you need to learn the OSI model as well? The TCP/IP model is a method of visualizing the interactions of the various protocols that make up the TCP/IP protocol suite. It does not describe general functions that are necessary for all networking communications. It describes the networking functions specific to those protocols in use in the TCP/IP protocol suite. For example, at the network access layer, the TCP/IP protocol suite does not specify which protocols to use when transmitting over a physical medium, nor the method of encoding the signals for transmission. OSI Layers 1 and 2 discuss the necessary procedures to access the media and the physical means to send data over a network.

The protocols that make up the TCP/IP protocol suite can be described in terms of the OSI reference model. The functions that occur at the Internet layer in the TCP/IP model are contained in the network layer of the OSI model, as shown in Figure 5-7. The transport layer functionality is the same between both models. However, the network access layer and the application layer of the TCP/IP model are further divided in the OSI model to describe discrete functions that must occur at these layers.

Figure 5-7

Figure 5-7 The OSI and TCP/IP Models

The key similarities are in the transport and network layers; however, the two models differ in how they relate to the layers above and below each layer:

  • OSI Layer 3, the network layer, maps directly to the TCP/IP Internet layer. This layer is used to describe protocols that address and route messages through an internetwork.

  • OSI Layer 4, the transport layer, maps directly to the TCP/IP transport layer. This layer describes general services and functions that provide ordered and reliable delivery of data between source and destination hosts.

  • The TCP/IP application layer includes several protocols that provide specific functionality to a variety of end-user applications. The OSI model Layers 5, 6, and 7 are used as references for application software developers and vendors to produce applications that operate on networks.

  • Both the TCP/IP and OSI models are commonly used when referring to protocols at various layers. Because the OSI model separates the data link layer from the physical layer, it is commonly used when referring to these lower layers.

7. Ethernet (5.4) | Next Section Previous Section

Cisco Press Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Cisco Press and its family of brands. I can unsubscribe at any time.

Overview

Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Cisco Press products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@ciscopress.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security

Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children

This site is not directed to children under the age of 13.

Marketing

Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out

Users can always make an informed choice as to whether they should proceed with certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.ciscopress.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020