Home > Articles > Cisco Certification > CCIE > CCIE Routing and Switching Exam Certification Guide

CCIE Routing and Switching Exam Certification Guide

  • Sample Chapter is provided courtesy of Cisco Press.
  • Date: Aug 16, 2002.

Chapter Description

Prepare for the CCIE Routing and Switching Exam with this excellent study resource. Review such topics as MAC address format, VLAN trunking, transparent bridge functions, and much more.

LAN Switching Topics

Following the CCIE written exam blueprint, this section covers VLAN trunking, CDP, and forward error correction (FEC). The VLAN trunking methods covered are Inter-Switch Link (ISL), 802.1q, and Cisco's Virtual Terminal Protocol (VTP).

VLAN Trunking

A VLAN is an association of ports within a switch that serves a group of end stations with a common set of requirements. All stations in a VLAN share the same IP subnet; therefore, traffic between VLANs must be routed by an external router or a route-switch module in a Catalyst. Each VLAN is a logical broadcast domain.

Stations with the same VLAN do not necessarily need to be in the same physical location. You use trucking schemes to span VLANs throughout LAN switches. Each VLAN runs an instance of the STP. Figure 4-30 shows logical connectivity between LAN switches and a router. Because attached stations can be connected to any VLAN, all trunks must include the configured VLANs. The following sections discuss trunking schemes.

Figure 4-30Figure 4-30 VLAN Trunks

ISL

Cisco's ISL is a proprietary trunk encapsulation method for carrying VLANs over FE or GE interfaces.

ISL tags each frame to identify the VLAN it belongs to. The tag is a 30-byte header and CRC that is added around the FE frame. This includes a 26-byte header and 4-byte CRC. The header includes a 15-bit VLAN ID that identifies each VLAN. Although ISL is a point-to-point protocol (over FE and GE) between two Cisco devices, it can carry FDDI, Token Ring, and ATM in its payload.

ISL Frame Format

As shown in Figure 4-31, ISL adds a 26-byte header and 4-byte trailer to a frame when it is sent through a trunk.

Figure 4-31Figure 4-31 ISP Frame Format

The ISL frame with header, data, and trailer includes the following fields listed in Table 4-10.

Table 4-10 ISL Frame Fields

ISL Field

Description

DA

40-bit destination address set to multicast address 0x01 00 c0 00 00.

Type

4-bit value that indicates the source frame type with the following values:

 

0000 = Ethernet

 

0001 = Token Ring

 

0010 = FDDI

 

0011 = ATM

User

4-bits, usually set to zero, but can extend the meaning of the Type field.

SA

48-bit source MAC address.

LEN

16-bit length of user data and ISL header, excluding DA, T, U, SA, LEN, and CRC fields.

SNAP

3-byte field set to 0xAAAA03.

HSA

Upper 3 bytes, the manufactured ID portion, of the SA field; it must contain the value 0x00_00_0C.

VLAN ID

15-bit VLAN identifier.

BPDU

1-bit set for all BPDUs that are encapsulated by ISL.

INDX

16-bit index indicates the port index of the source of the packet as it exits the switch.

RES

16-bit reserved field, set to zero for Ethernet.

Encapsulated

 

Frame

Encapsulated Ethernet, Token Ring, FDDI, or ATM frame, including its own CRC, completely unmodified.

CRC

32-bit CRC value calculated on the entire encapsulated frame from the DA field to the encapsulated frame field.


ISL Configuration

On router interfaces, subinterfaces are created for each VLAN. On each subinterface, the encapsulation is set to ISL to enable ISL trunking to the switches. As shown in Example 4-14, each subinterface is configured with a different VLAN number with the encapsulation isl vlan-number command.

Example 4-14 ISL Configuration

interface fastethernet 1/1.1
 encapsulation isl 1
 ip address 192.168.1.1 255.255.255.0
!
interface fastethernet 1/1.2
 encapsulation isl 2
 ip address 192.168.2.1 255.255.255.0
!
interface fastethernet 1/1.3
 encapsulation isl 3
 ip address 192.168.3.1 255.255.255.0

On Catalyst, use the set trunk command. Because ISL is the default, you do not use the isl keyword:

set trunk mod/port [on | desirable | auto | negotiate] isl

IEEE 802.1q

The IEEE 802.1q standard trunks VLANs over FE and GE interfaces and can be used in a multivendor environment. IEEE 802.1q uses one instance of STP for each VLAN allowed in the trunk. Similar to ISL, 802.1q uses a tag on each frame with a VLAN identifier. Unlike ISL, 802.1q uses an internal tag.

IEEE 802.1q also provides support for the IEEE 802.1p priority standard. A priority field is included in the 802.1q frame.

IEEE 802.1q Frame Format

As shown in Figure 4-32, IEEE 802.1q inserts a 4-byte tag after the Source Address field (before the Type/Length field) of Ethernet frames.

Figure 4-32Figure 4-32 IEEE 802.1q Frame Format

The tag fields are described in Table 4-11.

Table 4-11 IEEE 802.1q Tag Fields

IEEE 802.1q Field

Description

TPID

16-bit Tag Protocol Identifier, which indicates that an 802.1q tag follows.

Priority

3-bit IEEE 802.1p priority, which provides 8 levels of prioritization.

CFI

Canonical Format Indicator, which indicates whether the MAC addresses are in canonical (0) or noncanonical (1) format.

VID

12-bit VLAN identifier that allows 4096 unique VLAN values; VLAN numbers 0, 1, and 4095 are reserved.


IEEE 802.1q Configuration

On router interfaces, subinterfaces are created for each VLAN. On each subinterface, the encapsulation is set to IEEE 802.1q to enable trunking to the switches. As shown in Example 4-15, each subinterface is configured with a different VLAN number with the encapsulation dot1q vlan-number command.

Example 4-15 IEEE 802.1q Configuration Example

interface fastethernet 1/1.1
 encapsulation dot1q 10
 ip address 192.168.1.1 255.255.255.0
!
interface fastethernet 1/1.2
 encapsulation dot1q 20
 ip address 192.168.2.1 255.255.255.0
!
interface fastethernet 1/1.3
 encapsulation dot1q 30
 ip address 192.168.3.1 255.255.255.0

On Catalyst, use the set trunk command. Because ISL is the default, the dot1q keyword is necessary.

 set trunk mod/port [on | desirable | auto | negotiate] dot1q

VLAN Trunk Protocol (VTP)

VTP is a Cisco proprietary protocol that distributes VLAN information among Catalyst switches. VTP uses ISL or 802.1q encapsulated links to communicate. VTP's purpose is to ease the administrative burden of managing VLANs, by managing the addition, deletion, and renaming of VLANs.

With VTP, a VTP domain is created for all Catalyst switches that are to be in an administrative domain. VTP operates through VTP messages (multicast messages) that are sent to a particular MAC address (01-00-0C-CC-CC-CC). VTP advertisements only travel through trunk ports and are carried only through VLAN 1.

VTP Switch Modes

Catalyst switches can be configured for one of three different VTP modes. The configuration command is as follows:

set vtp mode [server | client | transparent]

The VTP server maintains a full list of all VLANs within the VTP domain. Information is stored in NVRAM. The server can add, delete, and rename VLANs. The VTP client also maintains a full list of all VLANs. However, it does not store in NVRAM. The client cannot add, delete, or rename VLANs. Any changes made must be received from a VTP server advertisement. The VTP transparent does not participate in VTP. However, it does pass on a VTP advertisement. VLAN, as defined, is only local to the switch and is stored in NVRAM.

VTP Pruning

A major feature of VTP is VTP pruning, which limits the distribution of broadcasts throughout the VTP domain. As shown in Figure 4-33, a VTP domain has VLANs 1, 2, and 3. If switch S3 does not have users in VLAN 1, no broadcasts are sent to switch S3.

Figure 4-33Figure 4-33 VTP Pruning

VTP Configuration

To configure Catalysts for VTP, a VTP domain name is created, and the VTP mode is configured. Options such as VTP pruning can be configured for all or a range of VLANs. Example 4-16 configures VTP domain CCIE with pruning on all eligible ports. Enabling VTP pruning on the server only enables pruning in the VTP management domain. All other devices need to be configured for pruning.

Example 4-16 VTP Configuration

cat5000: (enable) set vtp domain ccie
VTP domain ccie modified
cat5000: (enable) set vtp mode server
VTP domain ccie modified
cat5000: (enable)
cat5000: (enable) set vtp pruning enable
This command will enable the pruning function in the entire management domain.
All devices in the management domain should be pruning-capable before enabling.
Do you want to continue (y/n) [n]? y
VTP domain ccie modified

Fast EtherChannel (FEC)

Cisco's FEC provides a method to increase the bandwidth between two systems by bundling FE links. FEC also provides load sharing and redundancy capabilities. If a link fails in the FEC bundle, the other links take on the rest of the traffic load. Although this discussion focuses on FE, EtherChannel works for 10 Mbps Ethernet links and for GE links.

The requirements for EtherChannel are that all ports must be of the same speed, be in duplex mode, and belong to the same VLAN. Up to four ports are permitted in a bundle.

FEC Configuration

On a router, FEC is configured by assigning interfaces to a port-channel with the channel-group number mode on command. The virtual interface is created with the interface port-channel number command. Example 4-17 shows the FEC configuration of two FE interfaces assigned to channel 1.

Example 4-17 FEC Configuration on a Router

ag1.hstttx.lab(config)#int fast 2/25
ag1.hstttx.lab(config-if)#channel-group ?
  <1-256>  Channel group number

ag1.hstttx.lab(config-if)#<Anchor4>channel-group 1 mode on

Creating a port-channel interface Port-channel1
ag1.hstttx.lab(config-if)#int fast 2/26
ag1.hstttx.lab(config-if)#<Anchor5>channel-group 1 mode on

ag1.hstttx.lab(config-if)#exit
ag1.hstttx.lab(config)#interface port-channel ?
  <1-256>  Port-channel interface number

ag1.hstttx.lab(config)#<Anchor6>interface port-channel 1

On the Catalyst switch, the configuration command is set port channel:

cat5000: (enable) set port channel ?
Usage: set port channel <port_list> [on|off|desirable|auto]
       (example of port_list: 2/1-4 or 2/1-2 or 2/5,2/6)

CDP

CDP is a Cisco proprietary protocol that you use to obtain hardware platforms and addresses of neighboring Cisco devices. CDP is media and protocol independent, and it runs over any Layer-2 protocol that supports SNAP frames including Ethernet, Frame Relay, and ATM. CDP allows network management stations to retrieve the device type and SNMP IP address of neighboring routers.

CDP is enabled by default. To disable CDP, use the no cdp run global command. CDP can be disabled per interface with the no cdp enable interface command. In Catalyst OS (CatOS), the command to globally disable CDP is set cdp disable. In CatOS, to disable CDP on a port, use the set cdp disable [mod/port] command.

The router output in Example 4-18 shows the information that can be gathered from show cdp.

Example 4-18 Router show cdp Command Output

R8#show cdp ?
  entry      Information for specific neighbor entry
  interface  CDP interface status and configuration
  neighbors  CDP neighbor entries
  traffic    CDP statistics
  |          Output modifiers
  <cr>

To find out about neighboring Cisco routers or switches, use the show cdp neighbors command, which gives summary information of each router. Example 4-19 shows the output of the show cdp neighbors command. The router has two neighbors, called R7 and R9, which are Cisco 2500 routers.

Example 4-19 Router show cdp neighbors Command Output

R8#show cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
                  S - Switch, H - Host, I - IGMP, r - Repeater

Device ID        Local Intrfce     Holdtme    Capability  Platform  Port ID
R7               Ser 1              133          R        <Anchor10>2500      Ser 1
R9               Tok 0              176          R        <Anchor12>2500      Tok 0

You use the same command on a Catalyst switch. Example 4-20 shows the output of the show cdp neighbor command of a switch. This switch has six neighboring routers (one MC3810 and five Cisco 2500s), which are marked with an R that describes router capabilities.

Example 4-20 Switch show cdp neighbor Command Output

cat5000: (enable) show cdp neighbor
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
                  S - Switch, H - Host, I - IGMP, r - Repeater

Port     Device-ID               Port-ID           Platform    Capability

-------- ----------------------- ----------------- ------------------ --
 2/4     R3                      Ethernet0         Cisco MC3810        R
 2/5     R5                      Ethernet0         cisco 2500          R
 2/7     R7                      Ethernet0         cisco 2500          R
 2/9     R9                      Ethernet0         cisco 2500          R
 2/10    R10                     Ethernet0         cisco 2500          R
 2/11    R6                      Ethernet0         cisco 2500          R

To get more detailed information about neighboring routers, use the show cdp neighbors detail command, as shown in Example 4-21. From the output, you can gather neighbor information such as name, IP address, platform type, and IOS version.

Example 4-21 Router show cdp neighbors detail Command Output

R8#show cdp neighbors detail
-------------------------
Device ID: R7
Entry address(es):
  IP address: 133.5.78.1
Platform: cisco 2500,  Capabilities: Router
Interface: Serial1,  Port ID (outgoing port): Serial1
Holdtime : 148 sec

Version :
Cisco Internetwork Operating System Software
IOS (tm) 2500 Software (C2500-JOS56I-L), Version 12.1(7), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Fri 23-Feb-01 01:30 by kellythw

advertisement version: 2

-------------------------
Device ID: R9
Entry address(es):
  IP address: 150.100.1.9
Platform: cisco 2500,  Capabilities: Router
Interface: TokenRing0,  Port ID (outgoing port): TokenRing0
Holdtime : 131 sec

Version :
Cisco Internetwork Operating System Software
IOS (tm) 2500 Software (C2500-JOS56I-L), Version 12.1(7), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Fri 23-Feb-01 01:30 by kellythw

advertisement version: 2

LAN Security

This section covers bridging access lists, IEEE 802.1x port-based access protocol, and private VLANs.

Bridging Access Lists

Cisco provides two types of bridging access lists. The first is based on MAC addresses, the second on Ethernet types. The access list numbers for MAC address filters are from 700 to 799. The access list numbers for ethertype filters are from 200 to 299.

MAC Address Filter Configuration

MAC addresses can be filtered at the interface level, inbound or outbound. You use the input-access-list or output-access-list keywords in the bridge-group command to filter. Example 4-22 filters MAC 00c0.0404.091a inbound. Access list 700 specifically denies MAC address 00c0.0404.091a and permits all other MAC addresses. The access list is applied to Ethernet 0 as an inbound filter with the bridge-group 1 input-access-list 700 command.

Example 4-22 MAC Address Filtering

 interface ethernet 0
  bridge-group 1
  bridge-group 1 input-access-list 700
!
access-list 700 deny 00c0.0404.091a 0000.0000.0000
access-list 700 permit 0000.0000.0000 ffff.ffff.ffff

Ethernet Type Filter Configuration

Ethernet frames can be filtered by type code at the interface level, inbound or outbound. Use the input-type-list or output-type-list keywords in the bridge-group command. Example 4-23 filters (denies) DEC LAT (Type=6004) outbound. Access list 200 specifically denies Ethernet type 0x6004 and permits all other Ethernet types. The access list is applied as an outbound filter on Ethernet 0 with the bridge-group 1 output-type-list 200 command.

Example 4-23 Ethernet Type Filtering

interface ethernet 0
 bridge-group 1
 bridge-group 1 output-type-list 200
!
access-list 200 deny 0x6004 0x0000
access-list 200 permit 0x0000 0xffff

IEEE 802.1x Port-Based Authentication

IEEE 802.1x is a port-based authentication standard for LANs. Use the standard to authenticate a user before allowing services on Ethernet, FE, and WLANs.

With 802.1x, client workstations run 802.1x client software to request services. Clients use the Extensible Authentication Protocol (EAP) to communicate with the LAN switch. The LAN switch verifies client information with the authentication server and relays the response to the client. LAN switches use a Remote Authentication Dial-In User Service (RADIUS) client to communicate with the server. The RADIUS authentication server validates the identity of the client and authorizes the client. The server uses RADIUS with EAP extensions to make the authorization.

IEEE 802.1x Configuration

IEEE 802.1x port-based authentication is configured by enabling AAA authentication, configuring the RADIUS server parameters, and enabling 802.1x on the interface. Example 4-24 enables 802.1x authentication on an FE interface. The aaa authentication dot1x default group radius command enables IEEE 802.1x authentication on the switch. In Example 4-24, the RADIUS server has an IP address of 1.1.1.1, and the RADIUS key is ccie-key. The interface is configured to use 802.1x authentication with the dot1x port-control auto command.

Example 4-24 802.1x Configuration Example

aaa new-model
aaa authentication dot1x default group radius
!
radius-server host 1.1.1.1 auth-port 1812 key ccie-key

!
interface fastethernet 1/1
 dot1x port-control auto

Private VLANs

Private VLANs provide isolation for ports that are configured within the private VLAN structure. You can use private LANs when hosts on the same segment do not need to communicate with each other but do need to communicate with the same router or firewall. Private VLANs provide isolation at Layer 2 of the OSI model.

Private VLANs consist of the following VLANs:

  • Primary VLAN—Receives frames from the promiscuous port and forwards it to ports in the primary, isolated, and community VLANs.

  • Isolated VLAN—All ports in this VLAN can communicate only with the promiscuous port. Isolated ports cannot communicate with other isolated ports. Isolated VLANs are secondary VLANs.

  • Community VLAN—All ports in this VLAN can communicate with each other and with the promiscuous port. Community VLANs are secondary VLANs.

Private VLAN Configuration

To configure private VLANs, create the primary and secondary VLANs, bind secondary VLANs to the primary VLAN, and assign ports. Then, the secondary VLANs are mapped to the promiscuous port.

Example 4-25 shows a simple configuration of private VLANs. The set vlan command creates the primary and secondary VLANs. Use the set pvlan primary secondary mod/port command to bind secondary VLANs to the Primary VLAN and to associate ports. Finally, use the set pvlan mapping command to map the secondary VLANs to the promiscuous port of the primary VLAN.

Example 4-25 Private VLAN Configuration Example

set vlan 10 pvlan-type primary
set vlan 101 pvlan-type community
set vlan 102 pvlan-type isolated
set vlan 103 pvlan-type isolated
set pvlan 10 101 3/2-12
set pvlan 10 102 3/13
set pvlan 10 103 3/14
set pvlan mapping 10 101 3/1
set pvlan mapping 10 102 3/1
set pvlan mapping 10 103 3/1

Cisco Press Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Cisco Press and its family of brands. I can unsubscribe at any time.

Overview

Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Cisco Press products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@ciscopress.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security

Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children

This site is not directed to children under the age of 13.

Marketing

Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out

Users can always make an informed choice as to whether they should proceed with certain services offered by Cisco Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.ciscopress.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020