Contact Us

Your questions and comments are very important to us. Please select the type of inquiry from the pull-down list below, and either proceed to the URL provided for more information about that type of query, or fill out the form with required information and click "Submit." Incomplete or incorrect information may delay your request. You may also browse our Frequently Asked Questions for answers to common inquiries. Submitting a comment or question via the Contact Us form will not add you to any mailing list.

Order problems: If you receive a credit card processing error message or have some other problem when attempting to submit an order, please note that the country specified in the shipping information for your order must match the country specified in your billing information. If the countries match, but you continue to receive errors, please send a detailed e-mail to customer-service@informit.com.

Due to the volume of mail received, we cannot guarantee a personal response.

Submit a CCPA request

Supplemental privacy statement for California residents

Pearson takes our obligation to protect your data very seriously. In order to process your data request, we need some basic information from you. The information requested in this form is essential to Pearson’s efforts to verify you are who you claim to be, to locate your data within our systems, and to determine whether we may have a lawful reason to deny your request.

In the Comments field, please indicate the type of request you are making:

  • Deletion - I would like to have the Personal Information Pearson has about me deleted.
  • Access - I would like to receive a report including the specific Personal Information Pearson has about me.
  • Right to Know - I would like to receive a report on the categories of Personal Information Pearson has about me.

In order to fulfill this request, Pearson will need to reasonably validate that you are the owner of the account for which this request is being submitted. This may require additional follow-up to ensure confidence that this request can be fulfilled. We will work to fulfill this request in a timely manner that complies with the legal requirements in your jurisdiction. Please note: If you choose not to provide the information requested in this form, we will be unable to process your request and will take no further action.

If you would prefer to submit your request via telephone, you can do so by calling 1-877-348-8155.

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