CCNP TSHOOT 642-832 Official Certification Guide, Premium Edition eBook and Practice Test

By Kevin Wallace
Published Dec 17, 2012 by Cisco Press. Part of the Official Cert Guide series.

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Copyright 2010
Edition: 1st

Premium Edition eBook
ISBN-10: 0-13-326084-4
ISBN-13: 978-0-13-326084-7

The exciting new CCNP TSHOOT 642-832 Official Certification Guide, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson IT Certification Practice Test. The Premium Edition eBook and Practice Test contains the following items:

· The CCNP TSHOOT 642-832 Premium Edition Practice Test, including four full practice exams (over 250 questions) and enhanced practice test features

· PDF and EPUB formats as well as the MOBI (the native Kindle format) version of the CCNP TSHOOT 642-832 Official Certification Guide from Cisco Press, which are accessible via your PC, tablet, and Smartphone

About the Premium Edition Practice Test

This Premium Edition contains an enhanced version of the Pearson IT Certification Practice Test (PCPT) software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package:

· Allows you to focus on individual topic areas or take complete, timed exams

· Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions

· Provides unique sets of exam-realistic practice questions

· Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most

Pearson IT Certification Practice Test minimum system requirements:

Windows XP (SP3), Windows Vista (SP2), Windows 7, or Windows 8;

Microsoft .NET Framework 4.0 Client;

Pentium class 1GHz processor (or equivalent);

512 MB RAM;

650 MB disc space plus 50 MB for each downloaded practice exam

About the Premium Edition eBook

Master CCNP® TSHOOT 642-832 exam topics

Assess your knowledge with chapter-opening quizzes
Review key concepts with Exam Preparation Tasks

CCNP TSHOOT 642-832 Official Certification Guide is a best-of-breed Cisco® exam study guide that focuses specifically on the objectives for the CCNP® TSHOOT exam. Senior instructor and best-selling author Kevin Wallace shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

CCNP TSHOOT 642-832 Official Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The official study guide helps you master all the topics on the CCNP TSHOOT exam, including

Common network maintenance tasks and tools
Troubleshooting models
Cisco IOS® troubleshooting commands and features
Troubleshooting Cisco Catalyst® Switches and STP
Troubleshooting BGP, OSPF, and EIGRP routing protocols
Route redistribution, security, and router performance troubleshooting
IP services and IP communications troubleshooting
IPv6 troubleshooting
Large enterprise network troubleshooting

Foreword

Introduction

Chapter 1 Introduction to Network Maintenance

“Do I Know This Already?” Quiz

Foundation Topics

Understanding Maintenance Methods

Introducing Network Maintenance

Proactive Versus Reactive Network Maintenance

Well-Known Network Maintenance Models

Adapting a Well-Known Network Maintenance Model

Identifying Common Maintenance Procedures

Routine Maintenance Tasks

Benefits of Scheduled Maintenance

Managing Network Changes

Maintaining Network Documentation

Restoring Operation After Failure

Measuring Network Performance

The Network Maintenance Toolkit

Basic Network Maintenance Tools

Network Documentation Tools

Incident Recovery Tools

Monitoring and Measuring Tools

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definition of Key Terms

Command Reference to Check Your Memory

Chapter 2 Introduction to Troubleshooting Processes

“Do I Know This Already?” Quiz

Foundation Topics

Troubleshooting Methods

Defining Troubleshooting

The Value of a Structured Troubleshooting Approach

Popular Troubleshooting Methods

The Top-Down Method

Practice Exercise: Selecting a Troubleshooting Approach

Using Troubleshooting Procedures

Problem Report

Collect Information

Examine Collected Information

Eliminate Potential Causes

Hypothesize Underlying Cause

Verify Hypothesis

Problem Resolution

Including Troubleshooting in Routine Network Maintenance

The Relationship Between Maintenance and Troubleshooting Tasks

Maintaining Current Network Documentation

Establishing a Baseline

Communicating Throughout the Troubleshooting Process

Change Management

Exam Preparation Tasks

Review All the Key Topics

Complete the Tables and Lists from Memory

Definition of Key Terms

Command Reference to Check Your Memory

Chapter 3 The Maintenance and Troubleshooting Toolbox

“Do I Know This Already?” Quiz

Foundation Topics

Cisco IOS Diagnostic Tools

Filtering the Output of showCommands

Troubleshooting Connectivity

Troubleshooting Hardware

Specialized Diagnostic Tools

Using Specialized Tools in the Troubleshooting Process

Performing Packet Captures

Creating a Baseline with SNMP and NetFlow

SNMP

NetFlow

Providing Notifications for Network Events

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 4 Basic Cisco Catalyst Switch Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

VLAN Troubleshooting

Reviewing Layer 2 Switching

Layer 2 Troubleshooting Techniques

Spanning Tree Protocol Troubleshooting

Reviewing STP Operation

Collecting Information About an STP Topology

STP Troubleshooting Issues

Troubleshooting EtherChannel

Trouble Ticket: STP

Trouble Ticket #1

Suggested Solution

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 5 Advanced Cisco Catalyst Switch Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Resolving InterVLAN Routing Issues

Contrasting Layer 3 Switches with Routers

Control Plane and Data Plane Troubleshooting

Comparing Routed Switch Ports and Switched Virtual Interfaces

Router Redundancy Troubleshooting

HSRP

Converging After a Router Failure

HSRP Verification and Troubleshooting

VRRP

GLBP

Troubleshooting VRRP and GLBP

Cisco Catalyst Switch Performance Troubleshooting

Cisco Catalyst Switch Troubleshooting Targets

TCAM Troubleshooting

High CPU Utilization Level Troubleshooting

Trouble Ticket: HSRP

Trouble Ticket #2

Suggested Solution

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 6 Introduction to Troubleshooting Routing Protocols

“Do I Know This Already?” Quiz

Foundation Topics

Layer 3 Troubleshooting

Basic Routing Processes

Troubleshooting Basic Routing

EIGRP Troubleshooting

Data Structures of IP Routing Protocols

Data Structures of EIGRP

EIGRP Operation

EIGRP Troubleshooting Commands

Trouble Ticket: EIGRP

Trouble Ticket #3

Suggested Solution

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 7 OSPF and Route Redistribution Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

OSPF Troubleshooting

OSPF Data Structures

OSPF Operation

OSPF Troubleshooting Commands

Trouble Ticket: OSPF

Trouble Ticket #4

Route Redistribution Troubleshooting

Route Redistribution Overview

Route Redistribution Troubleshooting Targets

Trouble Ticket: Route Redistribution with EIGRP and OSPF

Trouble Ticket #5

Suggested Solution

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 8 Troubleshooting BGP and Router Performance Issues

“Do I Know This Already?” Quiz

Foundation Topics

BGP Troubleshooting Issues

BGP Data Structures

BGP Troubleshooting Commands

Trouble Ticket: BGP

Trouble Ticket #6

Suggested Solution

Router Performance Issues

Excessive CPU Utilization

Processes That Commonly Cause Excessive CPU Utilization

Cisco IOS Commands Used for Troubleshooting High Processor Utilization

Understanding Packet Switching Modes

Operation of Process Switching

Operation of Fast Switching

Operation of Cisco Express Forwarding

Troubleshooting Packet Switching Modes

Excessive Memory Utilization

Common Memory Troubleshooting Targets

Excessive BGP Memory Use

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 9 Security Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Introduction to Cisco IOS Security

Securing the Management Plane

Securing the Control Plane

Securing the Data Plane

Troubleshooting Network Security Issues

Security Troubleshooting Targets

Configuring and Troubleshooting the Cisco IOS Firewall Feature

Configuring and Troubleshooting AAA

Trouble Ticket: Cisco IOS Security

Trouble Ticket #7

Issue #1: Forgotten Enable Secret Password

Issue #2: An exec-timeout Parameter Set Too Low

Issue #3: ACL Misconfiguration

Exam Preparation Tasks

Review All Key Topics

Complete the Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 10 IP Services Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

NAT Troubleshooting

Types of NAT

Sample NAT Topology

Potential NAT Troubleshooting Issues

Order of Operations for an Interface

NAT Troubleshooting Syntax

DHCP Troubleshooting

Basic DHCP Operation

DHCP Configurations

Potential DHCP Troubleshooting Issues

DHCP Troubleshooting Syntax

Trouble Ticket: NAT

Trouble Ticket #8

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 11 IP Communications Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Voice Troubleshooting

Overview of IP Telephony

Design Considerations for Voice Networks

Cisco IP Phone Boot-Up Process

Common Voice Troubleshooting Issues

Overview of Quality of Service

Video Troubleshooting

Introduction to IP-Based Video

Design Considerations for Video

Multicasting

Common Video Troubleshooting Issues

Trouble Tickets: Unified Communications

Trouble Ticket #9

Trouble Ticket #10

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 12 IPv6 Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Reviewing IPv6

IPv6 Address Types

IPv6 Address Format

IPv6 Routing Options

Configuring IPv6 Support

Tunneling IPv6 Through an IPv4 Tunnel

OSPFv3 Troubleshooting

Characteristics of OSPFv3

Configuring OSPFv3

Troubleshooting OSPFv3

Trouble Ticket: IPv6 and OSPF

Trouble Ticket #11

Viewing Baseline Information

Troubleshoot and Resolve the Identified OSPFv3 Adjacency Issue

RIPng Troubleshooting

Review RIPng Theory

RIPng Configuration Commands

Troubleshooting RIPng

Trouble Ticket: IPv6 and RIPng

Trouble Ticket #12

Viewing Baseline Information

Troubleshoot and Resolve the Identified RIPng Issue

Exam Preparation Tasks

Review All Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 13 Advanced Services Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Application Network Services Troubleshooting

Application Optimization

NetFlow

IP SLAs

Network-Based Application Recognition

QoS

Wireless Troubleshooting Targets

Introducing the Cisco Unified Wireless Network

Wired Network Issues Impacting Wireless Networks

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 14 Large Enterprise Network Troubleshooting

“Do I Know This Already?” Quiz

Foundation Topics

Remote Office Troubleshooting

VPN Types

Troubleshooting VPN Issues

Complex Network Troubleshooting

Troubleshooting Complex Networks

Case Study Review

Exam Preparation Tasks

Review All the Key Topics

Complete Tables and Lists from Memory

Define Key Terms

Command Reference to Check Your Memory

Chapter 15 Final Preparation

Tools for Final Preparation

Information About the TSHOOT Exam

Exam Engine and Questions on the CD

Install the Software from the CD

Activate and Download the Practice Exam

Activating Other Exams

The Cisco CCNP Prep Center

Study Plan

Recall the Facts

Use the Exam Engine

Choosing Study or Simulation Mode

Passing Scores for the TSHOOT Exam

Appendix A Answers to the “Do I Know This Already?” Quizzes

Glossary

CD-Only Appendixes

Appendix B Memory Tables

Appendix C Memory Tables Answer Key

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